Frequently Asked Question
What is PETERBILLION?
PETER BILLION is an online fashion destination offering versatile, comfortable, and stylish everyday clothing for men and women.
Where do you ship?
We currently ship to addresses within the United States.
How long does shipping take?
Orders are typically processed within 1–3 business days. Standard delivery is generally 3–7 business days after shipment, depending on the destination and carrier.
How much does shipping cost?
Standard shipping is $5.99. We offer free standard shipping on orders of $75 or more.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Can I change or cancel my order?
Contact us as soon as possible at customerservice@peterbillion.com. We will try to accommodate your request, but orders that have already been processed or shipped may not be changed or canceled.
What is your return policy?
Eligible items may be returned within the return period stated in our Return Policy. Items should be unworn, unused, and returned in their original condition with applicable tags and packaging.
What if I receive a damaged or incorrect item?
Contact customerservice@peterbillion.com as soon as possible with your order number and photos of the item. We will review the issue and help resolve it.
How do I choose the correct size?
Please refer to the sizing information provided on the applicable product page. Because sizing may vary between products or suppliers, we recommend reviewing the measurements before ordering.
How can I contact PETER BILLION ?
Email us at customerservice@peterbillion.com for questions regarding products, orders, shipping, or returns.
Still Have Questions?
We're here to help. Reach out to our team and we'll get back to you as soon as possible.